Recently we went out to eat at a restaurant that a friend recommended. While the meal was great, the high chairs at the place were broken so I had to hold the baby through the entire meal. Obviously I didn’t get to relax at all and staying at home would have been a better option. I should also mention that we had called ahead to make sure that there would be a high chair.
I let the owner know our concerns and he got back to me to let me know that the problems were being fixed and that the high chairs would be checked regularly.
Don’t underestimate the power that you have by merely letting your concern be known. If the owner cares, they will help make your stay an enjoyable one; after all, you’ll return if the experience is a pleasant one, won’t you?